Account Representative - State Farm Agent Team Member

Jason Bailey - State Farm Agent; Brookfield (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Insurance Reimbursement Plan

Opportunity for advancement

Paid time off

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Jason Bailey - State Farm Agent is seeking an Account Representative to drive growth through customer relations and product marketing. You will act as a liaison between customer needs and agency departments, promoting relevant State Farm products and services.

The role emphasizes building strong client relationships, identifying opportunities, and delivering responsive service to clients, with a focus on collaboration within the agency and ongoing customer satisfaction.

Qualifications

• Experience in sales and customer relations preferred.
• Ability to market relevant products based on customer needs.
• Strong written and verbal communication and listening skills.
• Dedicated to delivering excellent customer service and anticipating client needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, handling inquiries on product availability, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations through proactive engagement.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Education

Property & Casualty license

Job description

Benefits:

• Health Insurance Reimbursement Plan
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.