Account Representative - State Farm Agent Team Member

Tonyfreeman; Claremont (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k) matching

Flexible schedule

Job summary

Tony Freeman - State Farm Agent is seeking an Account Representative to support daily operations and drive customer satisfaction. You will grow the agency through meaningful customer relations and serve as a bridge between customer needs and agency departments.

The role focuses on proactive marketing of products and services, building relationships, and delivering outstanding service to clients within the local community.

Qualifications

• Experience in sales (outside/inside), retail, or telemarketing.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication abilities.
• Dedicated to delivering excellent customer service.
• Ability to anticipate customer needs and provide proactive solutions.
• Ability to relate well to customers and build rapport.
• Property & Casualty license is required or pursued.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on coverage, billing, and claims.
• Promote long-lasting customer relationships and trust.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

P&C license

Job description

Benefits:

• Health insurance


• Paid time off


• Training & development


• 401(k) matching


• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Tony Freeman - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.