Account Representative - State Farm Agent Team Member

Ryan Randall - State Farm Agent; Clinton (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Job summary

Ryan Randall - State Farm Agent is seeking an Account Representative to support daily operations and build strong customer relationships in Clinton, IA.

You will develop leads, schedule appointments, respond to inquiries, and promote insurance and financial services while delivering friendly, prompt service.

A Property & Casualty license is preferred; prior sales or customer service experience helps, and you will help customers select appropriate coverage.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to develop leads and meet customer needs.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Job description

Benefits:

• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Ryan Randall - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.