Account Representative - State Farm Agent Team Member

Mote Ins and Fin Svcs Inc; Parkville (MD); Sur place; USD 55 000 - 80 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Bonus based on performance

Paid time off

Advancement opportunities

Résumé du poste

Jackson Mote - State Farm Agent in Parkville, MD is seeking an Account Representative for full-time employment. You will develop leads, schedule appointments, identify customer needs, and market insurance products to meet those needs.

You will establish relationships, follow up with clients, and provide prompt, friendly service, handling inquiries about product availability, coverages, policy changes, transfers, claims, and billing.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsabilités

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Connaissances

Sales experience

Customer relationship management

Communication skills

Customer service focus

Relationship building

Anticipate customer needs

Description du poste

Account Representative - State Farm Agent Team Member

Full Time in Parkville - MD

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Founded in 2024 after three years in the Agent Aspirant program preparing for agency ownership. I'm originally from the DC area and a proud graduate of Wake Forest University. Outside of work, I enjoy golfing, fishing, and watching football.

Our agency offers paid time off, licensing costs paid up front, and a Simple IRA with a 3% employer match. We also believe in rewarding the team for reaching goals - hit the daily team goal and you may head home an hour early, or hit the weekly goal and enjoy a 2:00 PM start to your weekend on Friday.

Our culture is positive, motivated, and focused on growing together. I'm looking for someone who works hard, enjoys learning, is comfortable with technology, and comes to work ready to contribute with a great attitude. If you're looking to grow with a newer agency where your hard work is noticed and rewarded, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Jackson Mote - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $55,000.00 - $80,000.00 per year