Account Associate - State Farm Agent Team Member

Mote Ins and Fin Svcs Inc; Parkville (MD); Sur place; USD 55 000 - 80 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Jackson Mote - State Farm Agent is seeking an Account Associate to support daily office operations and customer relations in Parkville, MD. The role focuses on growing the office through responsive service and proactive marketing of relevant products and services.

The position offers base compensation with performance-based bonuses, paid time off, licensing support, and opportunities for advancement in a collaborative agency environment.

Qualifications

• Strong organizational skills are essential for managing client data and policy details.
• Excellent customer service and communication skills to assist clients and explain policy options.
• Previous experience in insurance or a related field is preferred and valued.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Strong organizational skills

Excellent customer service and沟通

Insurance experience

Description du poste

Account Associate - State Farm Agent Team Member

Full Time in Parkville - MD

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2024 after spending three years in the Agent Aspirant program preparing for agency ownership. I'm originally from the DC area and a proud graduate of Wake Forest University. Outside of work, I enjoy golfing, fishing, and watching football.

Our agency offers paid time off, licensing costs paid up front, and a Simple IRA with a 3% employer match. We also believe in rewarding the team for reaching goals - hit the daily team goal and you may head home an hour early, or hit the weekly goal and enjoy a 2:00 PM start to your weekend on Friday.

Our culture is positive, motivated, and focused on growing together. I'm looking for someone who works hard, enjoys learning, is comfortable with technology, and comes to work ready to contribute with a great attitude. If you're looking to grow with a newer agency where your hard work is noticed and rewarded, we'd love to meet you.

Role Description

As an Account Associate for Jackson Mote - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $80,000.00 per year