Account Representative - State Farm Agent Team Member

Christie Rhyne - State Farm Agent; McKinney (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Paid holidays

License reimbursement

Job summary

Christie Rhyne - State Farm Agent in McKinney, TX is seeking a motivated Account Representative to support daily operations and customers’ success. You will grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments.

The role emphasizes proactive marketing of relevant products, building long-term relationships, and delivering prompt, friendly service to meet customers' coverage and service needs.

Qualifications

• Experience in sales and managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Committed to delivering excellent customer service.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding product availability, coverage changes, invoices, and billing clarifications.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relating to customers

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid holidays
• License reimbursement

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a close-knit team of 12. Before becoming a State Farm agent, I worked as a journalist and later worked for State Farm Corporate, both experiences that gave me a strong appreciation for communication, customer service, and helping people through life's unexpected moments.

Giving back to our community is an important part of who we are. Our agency enjoys supporting local organizations and staying actively involved in the communities we serve.

Our agency offers health benefits, a 401(k), paid time off, holiday pay, licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team and providing the support they need to build successful, long-term careers.

Our culture is like a small family. We work hard, have fun together, and strive for excellence in everything we do. I'm looking for someone who is hardworking, goal-driven, and willing to hustle to achieve great results. If you're motivated to grow with a supportive, high-performing team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Christie Rhyne - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.