Account Representative - State Farm Agent Team Member

Masters4disasters; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Rogers - State Farm Agent is seeking an Account Representative who will be vital to our daily operations and customers' success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve customers' lives by proactively marketing relevant products and services.

Join a top-performing team with a strong commitment to work-life balance and community service.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM / customer relationships

Marketing mindset

Written & verbal communication

Customer service orientation

Needs anticipation

Interpersonal skills

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a team of seven. Before opening this agency, I previously was a Sales Leader for State Farm. That experience gave me a unique perspective on coaching, developing people, and building a high-performing team. Today, our agency is proud to rank among the top 5% of State Farm agencies.

Giving back to the community is important to us. Our team proudly supports organizations like Habitat for Humanity and the local Food Bank, and we believe in making a positive impact both inside and outside the office.

Our agency offers PTO, paid holidays, group life insurance, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team and creating opportunities for long-term success.

Our culture is family-oriented, supportive, and driven to achieve excellence. I'm looking for someone who is self-motivated, outgoing, and has a high level of integrity. If you're a self-starter who enjoys helping people and wants to be part of a top-performing team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Shane Rogers - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.