Account Representative - State Farm Agent Team Member

Valparisia Thomas - State Farm Agency Intern; Orlando (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Paid time off

Parental leave

Training & development

Advancement opportunities

Job summary

Valparisia Thomas - State Farm Agency is seeking an Account Representative – State Farm Agent Team Member to support daily operations and grow our client base in Orlando, FL. You will build relationships, promote relevant products, and help customers meet their coverage needs.

Ideal candidates have sales experience, strong communication, and a customer-service mindset. A Property & Casualty license is preferred or obtainable during the internship; training and advancement opportunities are

Qualifications

• Experience in sales or customer-facing roles.
• Ability to manage customer relationships effectively.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication and listening skills.
• Dedicated to delivering excellent customer service.
• Ability to anticipate customer needs and relate to customers.
• Property & Casualty license (preferred or willingness to obtain).

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service (inquiries on product availability, coverages, policy changes, transfers, claims, and billing).
• Promote long-lasting customer relationships and trust.

Skills

Sales experience

Customer relationship management

Marketing products and services

Communication skills

Customer service

Anticipate customer needs

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Valparisia Thomas - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.