Account Representative - State Farm Agent Team Member

Jeff Duval; Ocala (FL); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Paid time off

Training & development

Bonus based on performance

Zusammenfassung

Jeff Duval State Farm Agent is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency by building meaningful customer relationships and serving as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services products, aiming to enhance the lives of customers while maintaining high service standards.

Qualifikationen

• Sales experience or background in customer-facing roles preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Ability to anticipate customer needs and relate to customers.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt and friendly customer service, including inquiries on coverage, billing, and policy changes.
• Promote long-lasting customer relations and repeat business.

Kenntnisse

Sales experience

Customer service

Communication skills

Relationship management

Lead generation

Ausbildung

Property & Casualty license

Jobbeschreibung

Benefits:

• Paid time off
• Training & development
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jeff Duval State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.