Account Representative - State Farm Agent Team Member

George Morris - State Farm Insurance Agent; Waynesboro (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Job summary

George Morris State Farm is seeking an Account Representative to support daily operations and drive customer success. You will build relationships, identify client needs, and market relevant insurance and financial services products.

The role emphasizes proactive customer engagement, effective communication, and teamwork with agency departments to meet client requirements and deliver superior service.

Qualifications

• Experience in sales and managing customer relationships.
• Strong written and verbal communication skills.
• Interest in marketing products and services based on customer needs.
• Dedication to customer service and ability to anticipate customer needs.
• Ability to relate to customers effectively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including inquiries about coverage, policy changes, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationship management

Communication skills

Marketing products to customer needs

Customer service mindset

Anticipate customer needs

Relate to customers

P&C license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for George Morris State Farm you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.