Account Representative - State Farm Agent Team Member

Nancybaca; Northern (KY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Nancy Baca Agency in Centralia, MO seeks an Account Representative to support daily operations, grow the agency through proactive customer outreach, and connect client needs with the right insurance and financial services.

As a State Farm agent team member, you will develop leads, schedule appointments, provide friendly service, and help customers understand coverage options. This is a full-time on-site role with hourly pay between $16 and $18.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills, written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Inquiries may include product availability, eligibility, coverages, policy changes, transfers, claims, and billing clarifications.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Centralia - MO

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Nancy Baca Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $16.00 - $18.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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