Account Representative - State Farm Agent Team Member

Sfbrian; Pacific, Northern (MO, KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

State Farm in Pacific, MO is seeking an Account Representative to support the agency, grow its customer base, and serve as a liaison between customers and agency departments. You will proactively market relevant insurance products and services to meet customer needs.

The role emphasizes developing leads, building relationships, and delivering prompt, friendly service to ensure customer satisfaction and long-term loyalty.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Pacific - MO

Replies within 24 hours

• License Reimbursement
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION

As Account Representative for Brian Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $42,000.00 - $62,000.00 per year