Account Representative - State Farm Agent Team Member

Carl Vincent - State Farm Agent; Sulphur (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Simple Plan with Match

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Carl Vincent - State Farm Agent is seeking an Account Representative to support daily operations and grow our agency by nurturing customer relationships. You will act as a liaison between customer needs and agency departments, improving customers' lives by proactively offering relevant products and services.

The role emphasizes developing leads, providing friendly service, and building lasting client relations through State Farm products and guidance.

Qualifications

• Experience in sales and building customer relationships.
• Interest in marketing products based on customer needs.
• Excellent written, verbal communication and active listening.
• Dedicated to delivering outstanding customer service.
• Ability to anticipate and relate to customer needs.
• Property and Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about policy availability, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

P&C license

Job description

Benefits:

• Simple Plan with Match
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Carl Vincent - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.