Account Representative - State Farm Agent Team Member

Tiffany Freel - State Farm Agent; Landrum (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Paid time off

Job summary

Tiffany Freel State Farm is seeking an Account Representative to join our team in South Carolina. You will grow our agency through meaningful customer relations, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products and services to improve customers’ lives.

You will develop leads, schedule appointments, identify customer needs, and market State Farm Insurance and financial services products.

Qualifications

• Experience in sales and managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Customer service oriented and able to anticipate client needs.
• Able to relate to customers effectively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relationships.

Skills

Sales experience

CRM

Communication

Customer service

Property & Casualty license

Job description

Benefits

• 401(k) matching
• Competitive salary
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Tiffany Freel State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.