Account Representative - State Farm Agent Team Member

Brandi Harris - State Farm Agent; Marion (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Brandi Harris - State Farm Agent in Marion, NC is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of State Farm products.

You will develop leads, schedule appointments, identify customer needs, and supply prompt, friendly service while assisting with coverage, billing, and policy changes, helping customers and the agency succeed.

Qualifications

• Experience in sales or customer-facing roles.
• Experience in managing customer relationships preferred.
• Property & Casualty license required/desired.

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Identify customer needs and promote relevant offerings.
• Provide prompt, accurate, and friendly service for inquiries on coverage, billing, and changes.
• Establish and nurture long‑term customer relationships across departments.

Skills

Sales experience

Customer relationships

Marketing to customer needs

Strong communication

Customer service oriented

Anticipate customer needs

Relating to customers

Education

Property & Casualty license

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Brandi Harris - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.