Account Representative - State Farm Agent Team Member

Seth Lawson - State Farm Agent; Owensboro (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Signing bonus

Training & development

Job summary

Seth Lawson's State Farm Agency seeks an Account Representative to drive customer-focused service and growth. You will build relationships, identify needs, and market insurance and financial products to meet client goals.

The role emphasizes proactive communication, reliable service, and teamwork with agency departments to enhance client outcomes and business success.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs and respond proactively.
• Able to relate effectively to a diverse customer base.
• Property & Casualty license, must be able to obtain.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service, including inquiries on product availability, coverages, changes, transfers, claims, and billing.
• Promote successful and lasting customer relations.

Skills

Sales experience

Customer relations

Marketing interest

Communication skills

Customer service

Needs anticipation

People skills

Education

Property & Casualty license, must be able to obtain

Job description

Benefits:

• 401(k) matching
• Paid time off
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Seth Lawson's State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license, must be able to obtain.