Account Representative - State Farm Agent Team Member

Philip Snodgrass - State Farm Agent; Independence (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing covered

Health insurance

401(k)

Paid time off

Training & development

Performance bonus

Flexible schedule

Advancement opportunities

Job summary

Philip Snodgrass - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers’ lives.

You will develop leads, establish relationships, and provide prompt, friendly customer service, handling inquiries about policy details, changes, and billing as needed.

Qualifications

• Experience in sales (outside/inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing knowledge

Communication skills

Job description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Our agency offers a 401(k), retirement benefits, licensing costs paid up front, hands-on training, professional development, growth opportunities, and a strong commitment to work-life balance.

ROLE DESCRIPTION:

As an Account Representative for Philip Snodgrass - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.