Account Representative - State Farm Agent Team Member

Lukacline; Roswell (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Licensing-paid

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive pay

Flexible schedule

Job summary

Luka Cline - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and the agency departments. You will proactively market relevant products and services to improve customers' lives, develop leads, and schedule timely appointments to identify and meet coverage needs.

This role emphasizes strong communication, dedication to customer service, and the ability to foster lasting

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify needs, and market products.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM experience

Communication

Customer needs anticipation

Tools

CRM software

Job description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As an Account Representative for Luka Cline - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.