Account Representative - State Farm Agent Team Member

Grantgravois; Slidell (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Grant Gravois - State Farm Agent is seeking an Account Representative to grow agency relationships through proactive customer engagement and cross-selling relevant products and services. You will act as a liaison between customer needs and agency departments, driving customer satisfaction and sales growth.

Role emphasizes building leads, scheduling meetings, and delivering prompt, friendly service while upholding the agency’s commitment to exceptional customer support and work-life balance.

Qualifications

• Experience in sales (outside, inside, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication.
• Dedicated to customer service and anticipating customer needs.
• Property & Casualty license required or pursued.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products to meet those needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on coverages, policy changes, and billing.
• Promote long-lasting customer relations and trusted service.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Marketing products

Job description

Benefits:

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency

I opened my agency in 1981 and currently lead a team of eight. Before entering the insurance industry, I worked as a music director, and I've always enjoyed helping others grow and succeed. Outside of the office, you'll find me bass fishing, cooking, enjoying music and sports, and serving as a captain for the Youth High School Association. I'm naturally competitive and driven by achieving results.

Our agency has built a strong reputation by focusing on exceptional customer service, teamwork, and helping both our customers and team members succeed. We believe that passion and commitment make all the difference.

We offer health benefits, paid time off, paid holidays, a hiring bonus, and a strong commitment to work-life balance. We believe in recognizing hard work while providing the support needed to build a rewarding, long-term career.

Our culture is energetic, supportive, and growth-focused. I believe skills can be taught, but passion, motivation, and drive come from within. I'm looking for someone who is highly motivated, self-driven, energetic, and excited to make an impact. If you're passionate about succeeding and eager to grow, we'd love to have you on our team.

Role description

As Account Representative for Grant Gravois - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.