Account Representative - State Farm Agent Team Member

Rafael Parker - State Farm Agent; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Rafael Parker - State Farm Agent in Frisco, TX is seeking an Account Representative to help grow the agency through meaningful customer relations and as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers' lives.

The role emphasizes developing leads, nurturing relationships, and delivering prompt, friendly service to meet customer needs and inquiries.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Relationship management

Marketing interest

Communication skills

Customer service

Needs anticipation

Job description

Benefits

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2010 and currently lead a team of 14. I’ve been in the insurance industry since 2001, giving me more than two decades of experience helping customers and developing successful teams. Outside of work, family is a major priority for me. I enjoy traveling, spending time with my family, working out, and maintaining a healthy, balanced lifestyle.

Our agency is actively involved in the local community, and faith is also an important part of my life through involvement with my church. Those values of relationships, service, and taking care of others carry into how I lead our team.

Our agency offers health insurance, a 401(k) with employer match, and a strong commitment to work-life balance. Personal and professional development are especially important to us, and I genuinely believe in investing in our people and giving them the tools, coaching, and support they need to build successful careers.

Our culture is positive, family-oriented, and focused on growth. My leadership philosophy is to ‘teach people how to fish rather than simply give them the fish.’ We want team members to develop the skills and confidence to solve problems, take ownership, and continue improving. I’m looking for hardworking, well-rounded people who value teamwork, personal growth, and a balanced lifestyle. If you want to be part of an environment where you’ll be supported, challenged to grow, and genuinely invested in, we’d love to meet you.

ROLE DESCRIPTION

As an Account Representative for Rafael Parker - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.