Account Associate - State Farm Agent Team Member

Chad Murray - State Farm Agent; Greenwood (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing Reimbursement

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Murray - State Farm Agent in Greenwood, Indiana, is looking for an Account Associate to manage customer accounts and enhance client relationships. This role is vital to the agency's operations, requiring strong organizational skills and the ability to communicate effectively.

The ideal candidate will thrive in a team-focused environment and has a passion for helping others. Benefits include a flexible schedule, health insurance, and opportunities for advancement within a supportive culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Licensing Reimbursement
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development

About Our Agency:

I opened my agency in 2026 and am excited to be building a brand‑new team from the ground up. Before becoming an agent with State Farm, I worked in medical device sales, where I developed a passion for helping people, building relationships, and finding solutions to meet their needs.

I'm a graduate of Indiana University and a lifelong resident of the Indianapolis area. Outside of work, I enjoy sports, golfing, and attending live music events whenever I get the chance. As a new agency, I'm looking forward to becoming deeply involved in the community and building strong relationships throughout Greenwood and the surrounding area.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work‑life balance. I'm dedicated to creating a workplace where people enjoy coming to work, feel supported, and have opportunities to grow.

Our culture will be built around teamwork, communication, and a shared commitment to success. We'll work hard, have fun, and focus on building meaningful relationships with both customers and the community. I'm looking for someone who listens well, asks great questions, communicates effectively, and enjoys solving problems. The ideal candidate is dependable, career‑minded, and motivated to grow with a new agency.

If you're looking for more than just a job and want to help build something special from the beginning, this could be a great fit for you.

Role Description:

As Account Associate - State Farm Agent Team Member for Chad Murray - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.