Account Representative - State Farm Agent Team Member

Madison Riordan - State Farm Agent; Florida; On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Madison Riordan - State Farm Agent is seeking an Account Representative in Florida to support daily operations and grow the agency’s client base. You will connect with customers, identify needs, and promote State Farm products with integrity and courtesy.

You'll collaborate with team members to deliver outstanding service, develop leads, and build lasting relationships. The role offers a flexible schedule and a path for advancement within a supportive, community-focused agency.

Qualifications

• Experience in sales, preferably in a customer-facing role.
• Ability to build and maintain customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Commitment to delivering excellent customer service.
• Ability to anticipate and respond to customer needs.
• Able to relate to customers effectively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish and nurture customer relationships with follow-ups as needed.
• Provide prompt, accurate, and friendly customer service across inquiries.
• Promote long-lasting, high-quality customer relations.

Skills

Sales experience

CRM experience

Marketing interest

Communication skills

Customer service

Needs anticipation

Customer rapport

Job description

Benefits

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency

I opened my agency in 2025 after previously working as a State Farm team member. Insurance has always been a part of my life - I'm a second-generation State Farm agent, as my mother has been an agent for over 30 years. I graduated from Florida State University with a degree in Risk Management and Insurance and am passionate about helping customers protect what matters most.

Our agency is actively involved in the community through local sponsorships, including golf outings, youth sports, and outreach organizations. We offer PTO, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance as we continue to grow our team.

Our office culture is supportive, collaborative, and fun. We genuinely enjoy working together and helping each other succeed. I'm looking for someone who is hardworking, trustworthy, positive, and eager to grow. If you're a team player who values integrity and enjoys helping people, we'd love to meet you.

Role Description

As an Account Representative for Madison Riordan - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.