Account Associate - State Farm Agent Team Member

Madison Riordan - State Farm Agent; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Madison Riordan - State Farm Agent is looking for an Account Associate to support daily operations and serve customers. You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to issue policies.

The role emphasizes proactive customer engagement and community-focused service. The agency highlights a flexible, growth-oriented environment with training and development, competitive compensation, and opportunities for advancement as you contribute to the

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 after previously working as a State Farm team member. Insurance has always been a part of my life - I'm a second-generation State Farm agent, as my mother has been an agent for over 30 years. I graduated from Florida State University with a degree in Risk Management and Insurance and am passionate about helping customers protect what matters most.

Our agency is actively involved in the community through local sponsorships, including golf outings, youth sports, and outreach organizations. We offer PTO, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance as we continue to grow our team.

Our office culture is supportive, collaborative, and fun. We genuinely enjoy working together and helping each other succeed. I'm looking for someone who is hardworking, trustworthy, positive, and eager to grow. If you're a team player who values integrity and enjoys helping people, we'd love to meet you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Madison Riordan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.