Account Representative - State Farm Agent Team Member

Insurance Agent Vincent Boone; Durham (NC); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Training & development

401(k)

Bonus based on performance

Descripción de la vacante

Vincent Boone State Farm is seeking an Account Representative who thrives on helping customers. You will grow the agency by building relationships and matching clients with insurance and financial services that meet their needs.

You'll develop leads, deliver friendly service, and coordinate with multiple departments to ensure smooth policy handling and billing. A strong communicator with a customer-first mindset will excel in this role.

Formación

• Experience in sales or telemarketing is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing financial services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service and anticipating client needs.
• Ability to relate well to a diverse clientele.
• Property & Casualty license is required or in process.

Responsabilidades

• Develop leads and schedule appointments to market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service on inquiries, policy changes, and billing.
• Promote long-lasting customer relations.

Conocimientos

Sales experience

Customer relationships

Communication skills

Customer service mindset

Ability to relate to customers

License: Property & Casualty

Descripción del empleo

Benefits:

• Paid time off
• Training & development
• 401(k)
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Vincent Boone State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.