Account Representative - State Farm Agent Team Member

Nathan Crichton - State Farm Agent; Denver (NC); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health stipend

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Nate Crichton State Farm is seeking a sales-driven professional to join our established agency in Denver, North Carolina. You will work with internet leads, warm call transfers, and current customers who may benefit from additional insurance products.

This is an excellent opportunity for someone who enjoys helping people, building relationships, and turning conversations into results. Insurance licensing requirements will be reviewed during the interview process.

Qualifications

• Experience in sales or insurance sales is a plus.
• Ability to identify customer needs and provide solutions.
• Comfort with internet leads and warm transfers.

Responsibilities

• Contact internet leads and respond quickly to warm transfers.
• Build relationships with prospective and current customers.
• Identify customer needs through discovery questions.
• Provide quotes and explain coverage options.
• Cross-sell auto, home, renters, life, and other products.
• Follow up with leads and customers regularly.
• Meet individual and agency sales goals.
• Maintain accurate notes and customer information.
• Deliver professional, responsive customer service.
• Support customer retention by creating a positive experience.

Skills

Sales mindset

Phone skills

Relationship building

Objection handling

Follow-up discipline

Communication

Organizational skills

Independence with teamwork

Job description

Benefits:

• Health stipend
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Are you confident speaking with customers, motivated by goals, and ready to build a long-term career in insurance?

Nate Crichton State Farm is looking for a sales-driven professional to join our established agency in Denver, North Carolina. You will work with internet leads, warm call transfers, and current customers who may benefit from additional insurance products.

This is an excellent opportunity for someone who enjoys helping people, building relationships, and turning conversations into results.

Why Join Our Agency?

Nate Crichton has been a State Farm agent since 2003 and has built an agency focused on long-term customer relationships, professional growth, and team stability.

Our current team members have an average tenure of approximately 10 years. We are looking for someone who wants more than a temporary sales job and is interested in building a lasting career.

You will also benefit from:

• Internet leads and warm transfers
• Opportunities to work with current customers
• A small, supportive team environment
• Hands-on coaching from an experienced agency owner
• Remote flexibility may be considered for the right experienced candidate
• Opportunities to increase earnings through strong sales performance

What You Will Do

• Contact internet leads and respond quickly to warm call transfers
• Build relationships with prospective and current customers
• Identify customer needs through thoughtful discovery questions
• Provide insurance quotes and explain available coverage options
• Cross-sell and multi-line auto, home, renters, life, and other insurance products
• Follow up consistently with leads and customers
• Meet individual and agency sales goals
• Maintain accurate notes and customer information
• Provide professional and responsive customer service
• Support customer retention by creating a positive experience

What We Are Looking For

• A motivated and competitive sales mindset
• Strong phone and relationship-building skills
• Confidence handling objections and asking for the sale
• Ability to follow up consistently and manage multiple leads
• Strong communication and organizational skills
• Dependable attendance and a professional attitude
• Willingness to learn new products, systems, and sales techniques
• Ability to work independently while contributing to a small team
• Insurance, financial services, inside sales, call center, automotive sales, or customer service experience is a plus

Insurance licensing requirements will be reviewed during the interview process.

Location

This position is based in Denver, North Carolina. Candidates should live within approximately 20 miles of the agency.

Nearby communities include:

• Denver
• Iron Station
• Stanley
• Maiden
• Sherrills Ford
• Lincolnton

Ready to Grow Your Sales Career?

We review all applications withing 24 hours!

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs.