Account Representative - State Farm Agent Team Member

Garlandthompsoninsurance; Delaware; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hourly pay plus commission

Paid time off (vacation and personal/sick days)

Job summary

A leading insurance agency in Wilmington, DE is seeking an enthusiastic Account Representative to provide excellent customer service and educate clients on insurance products. The ideal candidate will possess strong communication skills and a willingness to obtain necessary licenses. This full-time position offers hourly pay plus commission and opportunities for growth.

Qualifications

• Property and Casualty license required (must be able to obtain).
• Life and Health license required (must be able to obtain).
• Positive attitude with excellent interpersonal skills.

Responsibilities

• Provide friendly customer service for insurance inquiries.
• Educate customers about insurance options through reviews.
• Develop leads and schedule appointments.

Skills

Excellent communication skills

Customer service orientation

Multi-tasking ability

Teamwork

Self-motivation

Job description

Account Representative - State Farm Agent Team Member

Full Time in Wilmington, DE

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent communication skills—written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Self‑motivated
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi‑task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.