Account Representative - State Farm Agent Team Member

Ricky Pham - State Farm Agency Intern; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Profit sharing

Training & development

Wellness resources

Job summary

Ricky Pham - State Farm Agency Intern is seeking an Account Representative to grow daily operations through meaningful customer relations and proactive marketing of State Farm products and services. You will contribute to the office's success by building relationships and identifying customer needs.

Grow your career in a supportive environment with training and development resources to help you serve clients effectively and build lasting insurance solutions.

Qualifications

• Experience in sales or customer-facing roles.
• Experience in managing customer relationships preferred.
• Strong written and verbal communication skills.
• Ability to relate to customers and anticipate needs.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations and customer satisfaction.

Skills

Sales experience

Customer relationships

Communication skills

Sociable demeanor

P&C license

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off
• Profit sharing
• Training & development
• Wellness resources

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Ricky Pham - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.