Account Representative - State Farm Agent Team Member

Vadim Vinokur - State Farm Agent; Columbus (OH); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Vadim Vinokur - State Farm Agent in Columbus, OH is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of our products and services.

You will develop leads, schedule appointments, identify customer needs, and provide prompt, friendly service while building lasting client partnerships. A positive, coachable team player who values integrity fits well here.

Qualifications

• Experience in sales and customer relationship management.
• Strong communication and listening skills.
• Ability to identify customer needs and market related products.
• Dedicated to customer service and accountability.

Responsibilities

• Develop leads and schedule appointments to identify customer needs and market products and services.
• Establish and maintain customer relationships through follow-ups.
• Provide prompt, accurate customer service including inquiries on product availability, coverages, policy changes, transfers, billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I'm excited to be building my brand-new State Farm agency in 2026 with a growing team of two. Before becoming an agent, I worked as an Auto Adjuster and Quality Assurance Consultant - I've been in the insurance industry since 2006. I earned my automotive degree from Columbus State, am married with three children, and enjoy mountain biking and whitewater rafting in my free time.

Serving others has always been important to me. I'm actively involved in my church, participate in community outreach focused on the skilled trades, and conduct mock interviews at local vocational schools to help students prepare for their careers.

Our agency offers professional development, coaching, performance bonuses, team-building events, birthday lunch celebrations, free snacks and coffee, a wellness benefit, and opportunities for growth and advancement. As a new agency, you'll have the opportunity to grow alongside the business and make a meaningful impact from day one.

Our culture is professional, fun, and built on servant leadership. I believe in leading by example, investing in my team, and helping others succeed. I'm looking for someone with integrity who is coachable, accountable, and eager to learn. If you're a positive team player who enjoys serving others and wants to build a rewarding career, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Vadim Vinokur - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.