Account Representative - State Farm Agent Team Member

Grant Buckner; McMurray (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Birthday off

Paid time off

Training & development

Team outings

Growth and advancement opportunities

Job summary

Grant Buckner - State Farm Agent is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of products and services.

You will develop leads, schedule appointments, build relationships, and deliver prompt, friendly service while identifying client needs and providing coverage options. This role offers a competitive salary and career advancement opportunities.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Prospecting

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Our agency offers health benefits, a Simple IRA, birthday off, office and performance bonuses, team outings, professional development, and excellent opportunities for growth and advancement.

About our Agency

I opened my agency in 2023 and currently lead a team of seven across two agencies. Before opening this agency, I spent three years as a State Farm Sales Leader, and earlier in my career, I played professional baseball in the Chicago White Sox organization. I'm a graduate of West Virginia University, married, and the proud father of two young daughters. Outside of work, I enjoy sports, working out, reading, and traveling.

Giving back to the community is a priority for our team. We organize a large annual backpack drive, participate in local events and pet expos, and regularly host community giveaways and outreach opportunities to stay connected with the people we serve.

Our agency offers health benefits, a Simple IRA, birthday off, office and performance bonuses, team outings, professional development, and excellent opportunities for growth and advancement. We believe in recognizing hard work and helping our team build long-term careers.

Our culture is competitive, close-knit, and team-oriented. I'm looking for someone who is motivated, dependable, and enjoys being part of a winning team. If you're competitive, willing to support your teammates, and driven to grow both personally and professionally, we'd love to meet you.

Role Description

As an Account Representative for Grant Buckner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.