Account Representative - State Farm Agent Team Member

Michael Liberto - State Farm Agent; Magnolia (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Michael Liberto - State Farm Agent is hiring an Account Representative to grow the agency through meaningful customer relations and by marketing relevant products and services. You will act as a liaison between customer needs and agency departments, developing leads and scheduling appointments.

The role emphasizes building relationships, delivering great customer service, and contributing to a positive office environment. A four-day work week is noted as part of our flexible schedule.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Attentive to needs

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

Since opening the agency in 2017, we've built a team that believes success comes from taking care of both our customers and each other. Before becoming a State Farm agent, I had the opportunity to play professional baseball in the Kansas City Royals organization. The lessons I learned through sports—discipline, teamwork, accountability, and perseverance—continue to influence how I lead my agency today.

Outside of work, I'm a proud dad who values family and making the most of life's experiences. I love to travel and strongly believe that a successful career should also allow time to enjoy life outside the office.

Our office culture is built around working hard, supporting one another, and maintaining a healthy work-life balance. We want people to enjoy coming to work while also having the time and flexibility to focus on what matters most to them outside the office. That's one of the reasons we operate on a four-day work week, giving our team more time to spend with family, pursue hobbies, and recharge.

We're looking for someone who is kind, caring, and genuinely enjoys helping others. The ideal candidate is a team player who values relationships, takes pride in providing great customer service, and wants to contribute to a positive office environment. Skills can be taught, but having the right attitude and a desire to help people are what truly make someone successful on our team.

ROLE DESCRIPTION:

As an Account Representative for Michael Liberto - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.