Account Representative - State Farm Agent Team Member

William Rawlings - State Farm Agent; Cherry Hill Township (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

Health Insurance Stipend

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Job summary

Bill Rawlings State Farm Insurance Agency in Cherry Hill, NJ is seeking an Account Representative to grow the agency through meaningful customer relations and by marketing relevant products and services. You will act as a liaison between customer needs and agency departments to enhance client outcomes.

The role emphasizes customer service, relationship building, and dedication to meeting customer needs, with licensing requirements to be pursued and advanced training provided.

Qualifications

• Must be able to obtain a Property, Casualty and Life insurance license.
• Experience in sales or customer service is preferred.
• Strong communication and interpersonal skills.
• Customer-focused and able to build relationships.
• Willing to learn and be accountable.

Responsibilities

• Manage customer accounts, schedule appointments, identify needs, market products and services.
• Establish relationships and follow up with customers.
• Provide prompt, accurate, friendly service; handle inquiries on coverage, claims, billing.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Self-motivated

Insurance licensing eligibility

Education

Insurance license eligibility

Job description

Benefits

• Licensing paid by agency
• Health Insurance Stipend
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Bill Rawlings -, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales, retail sales, or telemarketing is desired but not necessary.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Must be able to obtain a Property, Casualty and Life insurance license.

About Our Agency

• Since 2017, the Bill Rawlings State Farm Insurance Agency in Cherry Hill, NJ, has been a trusted partner for individuals, families, and businesses seeking personalized insurance options. Led by Bill Rawlings and his dedicated team, the agency combines years of expertise with a genuine commitment to understanding and protecting the unique needs of every customer.
  Serving neighbors from Cherry Hill, Voorhees, Lindenwold, Clementon, Pennsauken, Camden, Marlton, Berlin, Philadelphia and beyond, Bill’s office offers a wide range of coverage options—from Auto and Motorcycle Insurance that keep you safe on the road, to Home, Renters, Life, and Business Insurance designed to protect what matters most. As the seasons change, Bill encourages customers to review their policies to ensure they’re prepared for everything from autumn’s colorful drives to the challenges of winter.
  Licensed not only in New Jersey but also Pennsylvania, Delaware, and New York, Bill and his team proudly extend their dependable service throughout the region. Beyond insurance, Bill is deeply rooted in the community, actively supporting organizations like Habitat for Humanity, the Red Cross, and the African American Chamber of Commerce of PA, NJ, and DE.

• Our culture is family-oriented, supportive and free from negativity. I'm looking for someone who is accountable, reliable, willing to learn and brings a positive attitude to work every day.

• Salary is based on: Base Salary of $40,000.00 & Average Commissions.