Account Representative - State Farm Agent Team Member

Michele Agnew - State Farm Agent; Bartlett (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health stipend

Supportive work environment

Simple IRA

Positive culture

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Michele Agnew State Farm is hiring an Insurance Account Representative in Bartlett, TN. This role blends customer service with sales to help customers meet insurance needs while growing the agency.

You’ll build lasting relationships, answer questions, process policy changes, and conducts needs-based reviews. Ideal candidates bring strong communication and relationship skills, sales experience if possible, and a willingness to obtain or maintain required licenses.

Qualifications

• Property & Casualty license required, or must be willing to obtain prior to starting.
• Life & Health license required, or must be willing to obtain prior to starting.
• Strong communication and relationship-building skills.
• Customer service or sales experience preferred.
• Coachable, dependable, and team-oriented.

Responsibilities

• Build and maintain strong relationships with new and existing customers
• Assist customers with questions, policy changes, and coverage needs
• Conduct needs-based insurance reviews
• Identify opportunities to provide additional coverage
• Sell and service appropriate insurance products
• Follow up with customers, leads, and referrals
• Help retain customers through responsive service and consistent communication
• Meet established sales and service goals
• Maintain accurate customer records and activity
• Provide a professional and positive customer experience

Skills

Communication

Relationship-building

Sales

Education

Property & Casualty license or willingness to obtain

Life & Health license or willingness to obtain

Job description

Benefits

• Health Stipend
• Supportive Work Environment
• Simple IRA
• Positive Culture
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Insurance Account Representative - Bartlett, TN

Build Relationships. Serve Customers. Grow Your Career.

Michele Agnew State Farm is looking for a motivated Insurance Account Representative to join our Bartlett, TN team.

This is an opportunity for someone who enjoys helping people, building lasting relationships, and finding insurance solutions that meet customers’ needs. You’ll combine customer service with sales by assisting existing customers, identifying opportunities, and helping the agency grow.

YOU MAY BE A GREAT FIT IF YOU

• Enjoy working with people and building genuine relationships
• Are confident communicating with customers and discussing their insurance needs
• Are motivated by goals and personal growth
• Take ownership of follow-up and customer relationships
• Are organized, dependable, and comfortable managing multiple priorities
• Enjoy finding solutions and helping customers make informed decisions
• Want to build a long-term career in insurance

WHAT YOU'LL DO

• Build and maintain strong relationships with new and existing customers
• Assist customers with questions, policy changes, and coverage needs
• Conduct needs-based insurance reviews
• Identify opportunities to provide additional coverage
• Sell and service appropriate insurance products
• Follow up with customers, leads, and referrals
• Help retain customers through responsive service and consistent communication
• Meet established sales and service goals
• Maintain accurate customer records and activity
• Provide a professional and positive customer experience

WHAT WE'RE LOOKING FOR

• Property & Casualty license required, or must be willing to obtain prior to starting
• Life & Health license required, or must be willing to obtain prior to starting
• Strong communication and relationship-building skills
• Customer service or sales experience preferred
• Comfortable having sales conversations and asking questions
• Organized with strong follow-through
• Goal-oriented and motivated to grow
• Coachable, dependable, and team-oriented

WHY MICHELE AGNEW STATE FARM?

Join an established agency that values its customers, team, and community. You’ll have the opportunity to develop your insurance expertise, strengthen your sales and service skills, and build meaningful relationships while growing your career.