Account Representative - State Farm Agent Team Member

Rigo Castillo-Sanchez - State Farm Agent; Albuquerque (NM); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Growth potential/Opportunity for advancement

Paid time off

Valuable career-building experience

Job summary

Rigo Castillo-Sanchez - State Farm Agent is looking for an Account Representative to join their team in Albuquerque, NM. This role focuses on delivering exceptional client experiences, resolving inquiries, and providing comprehensive customer service.

The ideal candidate will possess strong communication skills and a proactive customer-centric approach, with opportunities for internal growth within the agency. The position offers compensation between $16.00 and $20.00 per hour, along with paid time off and valuable career-building experience.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills to assist customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service dedication

Effective communication

Problem-solving

Job description

Future Opening: Account Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Account Representative - State Farm Agent Team Member with Rigo Castillo-Sanchez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

COMPENSATION

$16.00 - $20.00 per hour

LEGAL INFORMATION

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.