Account Representative, Medicare Sales-Fall River, MA

Molina Healthcare; Fall River (MA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking a Medicare sales professional to increase enrollment through direct sales and community outreach within assigned market areas. You will engage with dual-eligible individuals, explain product options, assist with enrollment, and track activities in Salesforce.

The role requires a current Life & Health license, strong communication skills, experience with health-insurance products, and the ability to travel locally to community events and outreach sites.

Qualifications

• 2+ years of Medicare/Medicaid or health-insurance sales experience.
• Active and unrestricted Life & Health license.
• Strong customer service and communication skills.
• Proven ability to handle multi-tasking and organization while engaging senior and low-income populations.
• Customer service and sales skills; strong communication abilities.
• Proficient with Microsoft Office and related software.

Responsibilities

• Deploy sales strategies to generate referrals and leads via community events and outreach.
• Follow up on leads and schedule meetings or group presentations.
• Aim to meet monthly sales goals set by leadership.
• Present to potential customers and tailor presentations to needs.
• Guide eligible individuals through enrollment and documentation processes.
• Provide clear information about product options, enrollment steps and contacts.
• Maintain sales activity records and update lead status in Salesforce.
• Travel locally within assigned sales territories.
• Travels locally within assigned sales territories.

Skills

Medicare/Medicaid sales

Customer service

Communication

Community outreach

Customer service

Lead generation

Sales presentations

Education

Life & Health insurance license

Tools

Salesforce

MS Office

Job description

JOB DESCRIPTION Job Summary

Provides support for Molina Medicare sales activities. Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within market areas to achieve revenue, profitability and retention goals. Adheres to ethical sales practices, compliance with Centers for Medicare and Medicaid Services (CMS), and other regulatory requirements.

Essential Job Duties

• Deploys sales strategies to procure a sufficient number of referrals and other self-generated leads to meet sales targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites.
• Assists in generating leads through referrals and local outreach efforts.
• Follows up on assigned company-generated leads promptly.
• Supports scheduling of individual meetings and group presentations from assigned leads.
• Works toward achieving monthly sales goals as set by leadership.
• Participates in sales presentations with potential customers and assists in tailoring presentations to customer needs.
• Assists eligible individuals in enrollment in Molina Medicare products by guiding them through the application process and ensuring accurate documentation.
• Provides clear and accurate information to Medicare beneficiaries about product options, enrollment steps, and service contacts.
• Maintains records of sales activities and updates lead status regularly in Salesforce.
• Travels locally within assigned sales territories.

Required Qualifications

• At least 2 years of experience with Medicare, Medicaid, Marketplace, and/or other health insurance-related sales, or equivalent combination of relevant education and experience.
• Active and unrestricted Life & Health insurance license.
• Must have reliable transportation for travel throughout assigned sales territory.
• Knowledge/understanding of community resources.
• Customer service/sales skills.
• Multi-tasking and organizational skills.
• Experience working with senior citizens and low income individuals.
• Effective verbal and written communication skills, and relationship building skills.
• Microsoft Office suite and applicable software programs proficiency.

Preferred Qualifications

• Medicare-specific knowledge/experience.
• Bilingual.

• Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V