Account Representative / Client Development

Ies Ime; Shelby Township (SD); Hybrid; USD 42,000 - 66,000; Full time

Job summary

IES Ime in Shelby Township seeks an Account Representative / Client Development to build and support client relationships through informed follow-up and practical service coordination.

The role centers on understanding needs, clear communication, and following through, with Hybrid work in Shelby Township and a Full-time schedule during regular business hours.

Qualifications

• Maintains regular communication with assigned and prospective clients.
• Learns how IES services fit different case and organization needs.
• Coordinates follow-up with scheduling and service teams.
• Keeps relationship notes and next steps organized.

Responsibilities

• Maintain regular communication with assigned and prospective clients
• Learn how IES services fit different case and organization needs
• Coordinate follow-up with the scheduling and service teams
• Keep relationship notes and next steps organized

Job description

Account Representative / Client Development

Build and support client relationships through informed follow-up and practical service coordination.

Position Overview

The Account Representative / Client Development role supports relationships with law firms, carriers, employers, and other organizations that use medical-legal coordination services. The work is centered on understanding needs, communicating clearly, and following through.

What You’ll Do

• Maintain regular communication with assigned and prospective clients
• Learn how IES services fit different case and organization needs
• Coordinate follow-up with the scheduling and service teams
• Keep relationship notes and next steps organized

What We’re Looking For

• Strong listening, writing, and follow-up skills
• Professional confidence without a high-pressure sales approach
• Ability to learn a specialized service model
• Client service, account management, or business development experience is helpful

Work Arrangement

Hybrid in Shelby Township with client communication by phone and email.

Full-time schedule during regular business hours.

Hybrid in Shelby Township with client communication by phone and email.

IES coordinates medical-legal services and is not a medical practice or physician group. Physician opportunities use a separate inquiry process.