Account Representative

Acushnet-Company; Fairhaven (MA); On-site; USD 49,000 - 61,000; Full time

Benefits offered by this job

401k with company match

Health savings accounts

Flexible spending accounts

Paid time off

Onsite fitness center

Education assistance

Associate Store access

Pet insurance

Job summary

Acushnet Company is seeking an Account Representative to serve as the trusted voice for Accounts, guiding product options, orders, and program support. You will provide essential inside support to our Field Sales team and manage stock club orders.

The role emphasizes customer-first service, product knowledge, and cross-functional collaboration. A bachelor’s degree is preferred, with 2+ years in golf or customer service; familiarity with FootJoy products is a plus.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of golf or customer service experience accepted in lieu.
• 2–4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR).
• Strong computer proficiency and ability to manage multiple systems.
• Familiarity with FootJoy products preferred.
• Excellent time management, organization, and multitasking skills.
• Ability to sit at a PC for extended periods; may lift/carry golf club bags for events.

Responsibilities

• Guide Accounts through product options, order management, and program support.
• Provide inside support to the Field Sales team and manage stock club orders.
• Offer expert insights on product features and availability.
• Identify trends, solve challenges, and contribute to organization initiatives.

Skills

Customer service

Golf industry

Computer skills

FootJoy products

Time management

Multitasking

Education

Bachelor's degree preferred

Job description

Where Performance Meets PurposeJoin a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.What You Will Be DoingAre you passionate about delivering exceptional service and building lasting relationships? Join us as an Account Representative, where you’ll be the trusted voice for our Accounts—guiding them through product options, order management, and program support. In this fast-paced, collaborative role, you’ll provide critical inside support to our Field Sales team, manage stock club orders, and offer expert insights on product features and availability. You’ll also play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization. Bring your energy, expertise, and customer-first mindset to a team that’s committed to excellence and innovation in every interaction.What You BringBachelor’s degree preferred; 2+ years of golf or customer service experience accepted in lieu2–4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR)Strong computer proficiency and ability to manage multiple systemsFamiliarity with FootJoy Products preferredExcellent time management, organization, and multitasking skillsAbility to sit and work at a PC for extended periods; must be able to lift/carry golf club bags for eventsMust maintain confidentiality around pricing, programs, and account statusOur Commitment to YouAt Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.Pay Range: $49,400.00-$61,100.00Ready to Make an Impact?Join us at Acushnet Company and be part of a team that values excellence and innovation.EEO and Additional StatementsAcushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.Acushnet Company participates is E-Verify.Global Candidate Privacy Notice