Account Representative | Club Glove (Temporary)

Titleist; Fairhaven (MA); On-site; USD 30,000 - 36,000; Part time

Job summary

Acushnet Company is seeking a temporary Customer Service Representative in Massachusetts. You will manage customized orders from entry to fulfillment, ensuring logo, artwork, pricing, and product availability accuracy.

You will liaise with customers, sales reps, designers, vendors, and internal teams to coordinate artwork approvals, track progress, and meet deadlines, including urgent requests.

Qualifications

• 1+ years of customer service experience in a fast-paced environment.
• Strong verbal and written communication with professionals.
• Proficiency in Microsoft Office including Outlook, Word and Excel.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage customized orders from entry through fulfillment with logo and pricing accuracy.
• Coordinate artwork approvals and monitor order progress to meet deadlines.
• Serve as liaison among customers, sales, design, vendors, and operations.
• Support process improvements and training for new team members.

Skills

Customer service

Communication skills

Attention to detail

Time management

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Where Performance Meets Purpose

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.

Job Description

What You Will Be Doing

As a Customer Service Representative, you will manage customized orders from entry through fulfillment, ensuring accuracy in logo specifications, artwork, pricing, and product availability. You will serve as a key liaison between customers, sales representatives, graphic designers, vendors, and internal operations teams to coordinate artwork approvals, monitor order progress, and meet customer deadlines, including urgent requests. Success in this role requires strong attention to detail, a customer‑focused mindset, and the ability to manage multiple priorities while maintaining a high level of accuracy. In addition, you will help drive continuous improvement by identifying process enhancements, maintaining detailed logo and artwork records, recognizing trends or unusual activity, and supporting the training and development of new team members.

Please note this is a temporary opportunity and is onsite three days per week. Pay Rate is $24 per hour.

What You Bring

• 1+ years of customer service experience, preferably in a fast‑paced environment.


• Strong verbal and written communication skills with the ability to interact professionally with customers, sales representatives, and internal stakeholders.


• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.


• Strong attention to detail and organizational skills with the ability to manage multiple priorities and deadlines.


• Customer‑focused mindset with a commitment to accuracy and service excellence.

Preferred Qualifications

• Experience in the consumer goods, apparel, or promotional products industry.


• Knowledge of apparel embellishment, embroidery, or logo application processes.


• Order entry or order management experience within a customer service or sales support environment.


• Passion for golf and familiarity with golf products and the golf industry is a plus.

Our Commitment to You

From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well‑being programs.

• paid time off


• an onsite fitness center


• acupuncture


• physical therapy


• wellness coaches


• a 401k with company match


• health savings accounts


• flexible spending accounts


• pet insurance


• legal planning


• education assistance


• exclusive access to our Associate Store

At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

Ready to Make an Impact? Join us at Acushnet Company and be part of a team that values excellence and innovation.

EEO and Additional Statements

Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled. Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us. Acushnet Company participates is E-Verify. Please click here for more details.

Global Candidate Privacy Notice

WHERE PERFORMANCE MEETS PURPOSE The history of Acushnet Company is tightly woven in the game of golf. From the beginning, we’ve been unwavering in our purpose to enrich the experience of dedicated golfers through superior product performance, technological innovation, unmatched quality, and exceptional service. Our dedicated associates bring their unique experiences and perspectives and are united by a common purpose. Our team takes great pride in their work, living by the credo: ‘Autograph your work with excellence.’ This commitment to excellence, along with the passion and dedication of our associates, has earned us our position as leaders in every category in which we compete. Our strong culture, driven by our core values, continues to drive our success. Home to leading golf brands and products – including Titleist, the #1 ball in golf, and FootJoy, the #1 shoe and glove in golf, we honor our rich history while staying focused on the future. We embrace our role as “bridge builders” and are committed to leaving our brands, communities, and the game of golf in a better place. Our drive to innovate is purposeful, ensuring our future is as strong as our position leading the golf industry.