Account Representative

FleetPride; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

FleetPride in Dallas, TX seeks a PDC Account Representative to be the Voice of PDC, handling calls, delivering exceptional service, and driving sales growth.

You will analyze purchase history, design programs for customers, provide quotes, write orders, track deliveries, and resolve post-order questions while meeting monthly and annual sales and margin targets. Collaboration with sales and pricing teams is essential for success.

Responsibilities

• Handle calls to PDC’s general sales line and provide exceptional service
• Prospect new PDC customers through outbound calls and other media
• Analyze customer purchase history and design programs to present to customers
• Provide quotes, order writing, tracking, and resolve post-order questions
• Meet monthly and annual sales and gross margin objectives
• Recommend products based on customer needs and interests
• Estimate prices, credit terms, warranties, and delivery dates
• Collaborate with sales group to develop and market new products
• Contact target accounts monthly to promote offers
• Maintain pricing matrices and expiration dates
• Provide daily direction to Account Representatives to meet customer demands
• Create and maintain daily order reports

Job description

PDC Account Representative

Location: Dallas, Texas

Time Type: Full time

Job Description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry.

• Be the “Voice of PDC” by handling all calls to PDC’s general sales line, promptly answering with a smile, and providing customer’s exceptional service
• Conduct outbound sales calls Prospecting for new PDC customers through cold calling and searching other media outlets.
• Analyze customer purchase history to identify growth areas. Design and implement programs to present to the customer. Handle inbound customer calls and provide the appropriate service action to all such calls, including writing orders, providing order tracking information, answering questions, and addressing concerns regarding past orders
• Achieve Monthly and annual sales and gross margin objectives.
• Recommend products to customers based on customers’ needs and interests.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Work with sales group to develop and market new products.
• Contact target accounts monthly through a variety of media to promote special offers as determined by management.
• Provide customers with product and service information Identify, research, and resolve customer issues.
• Follow-up on customer inquiries not immediately resolved
• Complete call logs and reports.
• Create and maintain order reports daily.
• Update and upload customer pricing matrix and maintain pricing expiration dates.
• Provide daily direction to Account Representatives to meet the demands of our customers.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.