PDC Account Representative

FleetPride; Irving (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

FleetPride is seeking a proactive sales associate to handle the general sales line, perform outbound calls, and deliver exceptional customer service from its Irving, TX location. You will analyze customer histories, quote terms, and coordinate orders to meet monthly and annual sales goals.

The role involves cross-functional collaboration with the sales team to promote products and develop new programs while maintaining accurate pricing and order records.

Qualifications

• Experience making outbound sales calls to generate opportunities.
• Ability to analyze customer purchase history to identify growth.
• Experience writing orders, providing quotes and delivery estimates.

Responsibilities

• Handle inbound and outbound sales calls and provide exceptional service.
• Identify new customers through cold calling and other media outlets.
• Quote prices, terms, warranties, and delivery dates for customers.
• Develop programs and promotions to present to customers and drive growth.
• Maintain pricing information and customer reports to support sales goals.

Skills

Cold calling

Sales

Customer service

Order writing

Price quotes

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry.

Be the “Voice of PDC” by handling all calls to PDC’s general sales line, promptly answering with a smile, and providing customer’s exceptional service Conduct outbound sales calls Prospecting for new PDC customers through cold calling and searching other media outlets. Analyze customer purchase history to identify growth areas. Design and implement programs to present to the customer. Handle inbound customer calls and provide the appropriate service action to all such calls, including writing orders, providing order tracking information, answering questions, and addressing concerns regarding past orders Achieve Monthly and annual sales and gross margin objectives. Recommend products to customers based on customers’ needs and interests. Estimate or quote prices, credit or contract terms, warranties, and delivery dates. Work with sales group to develop and market new products. Contact target accounts monthly through a variety of media to promote special offers as determined by management. Provide customers with product and service information Identify, research, and resolve customer issues. Follow-up on customer inquiries not immediately resolved Complete call logs and reports. Create and maintain order reports daily. Update and upload customer pricing matrix and maintain pricing expiration dates. Provide daily direction to Account Representatives to meet the demands of our customers.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Headquartered in Irving, TX, FleetPride is the nation’s largest distributor of heavy duty parts and service in the independent heavy duty aftermarket. FleetPride’s sophisticated network of over 450 locations, more than 110 service centers, and six distribution centers ensures customers get the parts and services they need, when and where they need them. We also offer heavy duty expertise with some of the best and brightest people in the industry. FleetPride offers career opportunities for self-motivated professionals and now boasts more than 5,500 experts who are empowered and driven to create tailored solutions and solve problems for each customer’s unique needs.