PDC Account Representative

FleetPride; Dallas (TX); Hybride; USD 42 000 - 62 000; Plein temps

Résumé du poste

FleetPride is seeking an Account Representative in Dallas, TX to serve as the voice of PDC, handling all calls to the general sales line, providing exceptional customer service and executing outbound sales efforts. You will analyze purchase history, write orders, and manage pricing and delivery communications to drive growth.

The role emphasizes meeting monthly sales targets, collaborating with the sales team on new products, and maintaining accurate call logs and reports while supporting

Responsabilités

• Handle calls to PDC’s general sales line with prompt, friendly service.
• Conduct outbound sales calls to prospect new customers through cold calling and other media.
• Analyze customer purchase history to identify growth opportunities and design programs.
• Write orders and provide order tracking information; address questions and concerns on past orders.
• Achieve monthly and annual sales and gross margin objectives.
• Recommend products based on customer needs and interests; discuss pricing, terms and delivery dates.

Description du poste

## PDC Account RepresentativeApply: Dallas, Texas: Full time: Posted Today: REQ26-24379FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!* Be the “Voice of PDC” by handling all calls to PDC’s general sales line, promptly answering with a smile, and providing customer’s exceptional service* Conduct outbound sales calls Prospecting for new PDC customers through cold calling and searching other media outlets.* Analyze customer purchase history to identify growth areas. Design and implement programs to present to the customer. Handle inbound customer calls and provide the appropriate service action to all such calls, including writing orders, providing order tracking information, answering questions, and addressing concerns regarding past orders* Achieve Monthly and annual sales and gross margin objectives.* Recommend products to customers based on customers’ needs and interests.* Estimate or quote prices, credit or contract terms, warranties, and delivery dates.* Work with sales group to develop and market new products.* Contact target accounts monthly through a variety of media to promote special offers as determined by management.* Provide customers with product and service information Identify, research, and resolve customer issues.* Follow-up on customer inquiries not immediately resolved* Complete call logs and reports.* Create and maintain order reports daily.* Update and upload customer pricing matrix and maintain pricing expiration dates.* Provide daily direction to Account Representatives to meet the demands of our customers.