Account Receivable Rep

Fusion HCR; Birmingham (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Fusion HCR seeks an Accounts Receivable Representative to support AR functions, payments processing, and customer communications in Birmingham, AL. The role emphasizes accuracy, timely invoicing, and collaboration with internal teams to resolve payment issues.

The candidate should have 2–5 years of related AR experience, a high school diploma, and bilingual English/Spanish abilities. This on-site position focuses on maintaining strong customer relationships and cash flow.

Qualifications

• High school diploma required.
• Two to five years of AR, accounting, or financial experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Post, reconcile, and allocate payments while maintaining GL integrity.
• Support collections and AR cleanup; expediting payments with customers.
• Process payments via various portals; assist EFT setup.
• Provide supporting documentation for invoices and payments.
• Prepare AR reports and respond to customer payment requests.
• Research misapplied payments and resolve issues delaying collections.
• Collaborate with departments and customers to resolve payment issues.
• Mentor less experienced staff as needed.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Organization

Excel

Word

PowerPoint

Education

High school diploma

2-5 years accounts receivable experience

Tools

Microsoft Word

PowerPoint

Job description

On behalf of our client— Fusion HCR is seeking anAccounts Receivable Representative for a preferred client.

Accounts Receivable Representative

Under limited supervision, the Accounts Receivable Specialist provides accounts receivable and general accounting support to internal and external customers. This position is responsible for payment processing, collections, account reconciliation, invoice support, and resolving payment issues while maintaining strong customer relationships.

Job Duties

• Accurately post, reconcile, and allocate payments while maintaining general ledger integrity and supporting effective cash flow.
• Support collections and accounts receivable cleanup efforts, including communicating with customers to expedite payments and resolve outstanding balances.
• Utilize third-party payment portals to submit invoices accurately and timely while meeting customer requirements.
• Provide supporting documentation, including proofs of delivery and remittance information, to validate invoices and assist with collections.
• Prepare reports and respond to customer requests related to accounts receivable and payments.
• Process incoming, credit card, EFT, and exception payments; assist customers with EFT setup.
• Research and correct misapplied and unapplied payments and identify issues that may delay collections.
• Work with appropriate departments and customers to resolve payment issues and provide necessary documentation.
• May assist with training or mentoring less experienced employees.
• Perform other duties as assigned.

Education & Experience

• High school diploma required.
• Two to five years of related accounts receivable, accounting, or financial experience, or an equivalent combination of education and experience.
• Bilingual in English and Spanish preferred.

Knowledge, Skills & Abilities

• Bilingual English/Spanish communication skills with strong verbal and written communication abilities.
• Strong customer service and relationship-building skills when working with customers, vendors, and internal teams.
• Excellent organization, attention to detail, accuracy, and ability to manage multiple priorities.
• Strong Microsoft Excel skills and proficiency with Microsoft Word and PowerPoint.