Account & Quoting Specialist – Industrial Sales

Aston Carter; Saint Paul (MN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Bonuses

Medical, dental & vision benefits

Job summary

Aston Carter is seeking an Account Manager to support existing customer accounts in Saint Paul, MN. You will manage pricing, quotes, order entry, and respond to day-to-day customer needs, primarily via email and online channels, with occasional calls.

You will coordinate with sales, operations, and vendors to ensure accurate pricing, timely delivery, and strong customer satisfaction. This contract-to-hire role emphasizes organized handling of high-volume requests, Salesforce familiarity, and

Qualifications

• 2+ years of experience in Inside Sales, Account Management, or Customer Service.
• Experience working with CRM or order-management systems.
• Ability to manage high volumes of email, pricing requests, quotes, and order entry.

Responsibilities

• Manage pricing structures and account details in Salesforce, ensuring alignment with assigned customer accounts, volume commitments, margin objectives, and operating income goals.
• Serve as a primary point of contact for existing customers, coordinating with outside sales, branch teams, and operations on order status, inventory availability, pricing, delivery schedules, and product specifications.
• Support customer retention and account growth by identifying upsell and cross-sell opportunities within existing accounts.
• Assist in resolving customer concerns and follow up to ensure timely resolution and overall customer satisfaction.
• Develop and manage daily pricing strategies in support of customer contracts, project bids, and MRO agreements.
• Review and price all RFQs, bids, and customer requests, ensuring accuracy, responsiveness, and alignment with customer requirements.
• Collaborate with outside sales to communicate customer feedback, sales activity, concerns, and evolving account needs.
• Work closely with engineering, quality, purchasing, and vendors to address regulatory requirements, technical specifications, and product or design changes.
• Stay informed on products, industry standards, customer applications, and competitive offerings to effectively support customer needs.
• Coordinate purchased products with vendors and the purchasing department to support customer orders and delivery commitments.

Skills

Inside Sales

Account Management

Customer Service

Education

High School Diploma or GED

Tools

Salesforce

Job description

Aston Carter is seeking an Account Manager to support existing customer accounts in Saint Paul, MN. You will manage pricing, quotes, order entry, and respond to day-to-day customer needs, primarily via email and online channels, with occasional calls.

You will coordinate with sales, operations, and vendors to ensure accurate pricing, timely delivery, and strong customer satisfaction. This contract-to-hire role emphasizes organized handling of high-volume requests, Salesforce familiarity, and