Account Manager

Air Specialists Worldwide, Inc.; Fenton (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Air Specialists Worldwide, Inc. in Fenton, MO is seeking an Account Manager to grow and manage customer accounts within industrial fluid power and motion control markets.

The role is full-time and on-site, requiring strong product knowledge, responsiveness, and collaboration with customers and manufacturers to meet delivery and service goals. You will respond to inquiries, prepare quotes, process orders, and maintain accurate records while proactively identifying new business opportunities and

Qualifications

• Experience in account management, customer service, or sales within an industrial, manufacturing, or technical products environment.
• Ability to understand and learn technical product information related to Fluid Power and Motion Control, with strong problem-solving and analytical skills.
• Proficiency with office productivity tools (e.g., email, spreadsheets, CRM or order-entry systems) and accurate data entry skills.
• Strong interpersonal and communication skills, with the ability to build and maintain professional relationships and work effectively in a small-team environment.
• Organizational and time-management skills to handle multiple customer requests, quotes, and orders in a fast-paced setting.
• High level of integrity, reliability, and commitment to excellent customer service.
• Prior experience in distribution or with industrial products is preferred; vocational or associate-level education in business, engineering technology, or a related field is a plus.

Responsibilities

• Respond to customer inquiries and provide timely product information.
• Prepare quotes and process orders.
• Coordinate with internal teams and manufacturers to meet delivery and service expectations.
• Proactively identify new business opportunities and follow up on leads.
• Maintain accurate records in the company’s systems.

Skills

Account management

Customer service

Technical product knowledge

CRM

Data entry

Interpersonal skills

Time management

Integrity

Education

Vocational or associate-level education in business, engineering technology, or related field

Tools

CRM systems

Order-entry systems

Microsoft Excel

Job description

Air Specialists Worldwide, Inc. is a distributor of industrial Fluid Power and Motion Control products with over 30 years of industry experience. The company has built a strong reputation for service, integrity, and long-term customer relationships. As a small business, the organization's culture and success are closely tied to the commitment and professionalism of its employees. Air Specialists Worldwide, Inc. represents a wide range of manufacturers, offering customers tailored solutions and responsive support.

Role Description

The Account Manager is a full-time, on-site role based in Fenton, MO. This position is responsible for managing and growing customer accounts, providing product knowledge and application support, and ensuring a high level of customer satisfaction. Day-to-day tasks include responding to customer inquiries, preparing quotes, processing orders, and coordinating with internal teams and manufacturers to meet delivery and service expectations. The Account Manager will proactively identify new business opportunities, follow up on leads, and maintain accurate records in the company’s systems. This role requires regular communication with customers, problem-solving, and collaboration to support both customer and company goals.

Role Description

The Account Manager is a full-time, on-site role based in Fenton, MO. This position is responsible for managing and growing customer accounts, providing product knowledge and application support, and ensuring a high level of customer satisfaction. Day-to-day tasks include responding to customer inquiries, preparing quotes, processing orders, and coordinating with internal teams and manufacturers to meet delivery and service expectations. The Account Manager will proactively identify new business opportunities, follow up on leads, and maintain accurate records in the company’s systems. This role requires regular communication with customers, problem-solving, and collaboration to support both customer and company goals.

Qualifications

• Experience in account management, customer service, or sales within an industrial, manufacturing, or technical products environment.
• Ability to understand and learn technical product information related to Fluid Power and Motion Control, with strong problem-solving and analytical skills.
• Proficiency with office productivity tools (e.g., email, spreadsheets, CRM or order-entry systems) and accurate data entry skills.
• Strong interpersonal and communication skills, with the ability to build and maintain professional relationships and work effectively in a small-team environment.
• Organizational and time-management skills to handle multiple customer requests, quotes, and orders in a fast-paced setting.
• High level of integrity, reliability, and commitment to excellent customer service.
• Prior experience in distribution or with industrial products is preferred; vocational or associate-level education in business, engineering technology, or a related field is a plus.