Account Operations Specialist

MegaCorp Logistics; South Carolina; Hybrid; USD 25,000 - 39,000; Full time

Job summary

MegaCorp Logistics, LLC is seeking an Operations Specialist to support Account Managers in servicing client business, coordinating carrier relations, and ensuring timely, cost-efficient freight moves.

The role emphasizes building carrier partnerships, negotiating rates, tracking loads, and resolving in-transit issues while maintaining fiduciary responsibilities. The environment is fast-paced with growth opportunities at MegaCorp.

Qualifications

• High school diploma or GED; Bachelor’s degree preferred.
• 1+ years freight brokerage or logistics experience preferred.
• Strong written and verbal communication are essential.

Responsibilities

• Assist Account Manager in servicing the business, including developing carrier relationships.
• Negotiate carrier rates and manage load scheduling.
• Monitor loads and address in-transit issues to ensure timely delivery and cost control.
• Enter and maintain accurate information in company software.
• Resolve client claims and receivables as needed.

Skills

Carrier relationships

Negotiation

Attention to detail

Strong communication

Multi-tasking

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

HERO software

Job description

Take your career to the next level at MegaCorp. Explore our open positions and join a team that’s shaping the future of logistics. Search by location for current openings or sign up for new job alerts delivered to your inbox.

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

• Develops account management skills by assisting Account Manager in managing his/her business.

ESSENTIAL FUNCTIONS

• Assisting Account Manager in servicing his/her business, including but not limited to development of the following:
  • Relationships with carriers and skills in evaluating and selecting carriers.
  • Skills in negotiating carrier rates.
  • Skills in scheduling and servicing loads and handling fiduciary responsibilities.
  • Skills in use of company’s HERO software.
• Develops and maintains excellent relationships with primary and secondary carriers for contracted freight moves.
• Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.
• Act as a liaison between clients, carriers, shippers and receivers.
• Negotiates constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.
• Evaluates carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
• Monitors progress of loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
• Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
• Ensures all fiduciary responsibilities are met and that all fees and costs are documented for each load.
• Resolve client claims and receivables issues.
• Accurately enter and maintain up-to-date information in company software.
• Other duties as required.

EDUCATION AND EXPERIENCE

• High school diploma or GED required; Bachelor’s degree preferred
• 1+ years Freight brokerage or logistics experience preferred

COMPETENCIES

• Strong written/verbal communication skills and attention to detail.
• Able to multi-task and enjoys a fast-paced environment.
• Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

[phone] ext. 1030

Operations Specialist - Hourly Full Time Position with commission

Join us — We’re shaping the future of logistics.

We are MegaCorp — driven by a shared purpose to elevate logistics and redefine industry standards.

We aim to support your overall well-being as you contribute to our collective success.