After-hours Operations Specialist

MegaCorp Logistics, LLC.; Elkins (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) matching

PTO and holidays

Wellness initiatives

Annual parties

Gym membership

Job summary

MegaCorp Logistics, LLC. is seeking a motivated After-hours Operations team member to manage loads and ensure continuous, reliable service after hours. You will coordinate between clients, carriers, and Account Managers, maintaining strong communication and problem-solving under pressure.

The role emphasizes timely deliveries, excellent customer service, and collaboration with drivers, customers, and sales teams to keep operations running smoothly around the clock.

Qualifications

• High school diploma or GED required (Bachelor's degree preferred).
• 1+ years of experience in freight brokerage or logistics (training available).
• Employee benefits include medical/dental/vision, 401(k) matching, PTO and holidays, and wellness initiatives.

Responsibilities

• Be the Hero: support sales teams and resolve issues to keep customers happy.
• Master the Art of Relationships: build and maintain carrier relationships for timely deliveries.
• Fast-Paced Problem Solving: monitor loads, troubleshoot with drivers, prevent issues.
• Think Ahead: anticipate weather, traffic, and equipment issues to ensure deliveries.
• Work with the Best: act as the link between drivers, customers, and sales teams.
• Stay in Control: document load details for accurate billing.

Skills

Customer Service

Multitasking

Night Owl

Team Player

Quick Thinker

Education

HS diploma or GED

Bachelor's degree preferred

Job description

Take your career to the next level at MegaCorp. Explore our open positions and join a team that's shaping the future of logistics. Search by location for current openings or sign up for new job alerts delivered to your inbox.

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee's best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

Position Summary:

Join MegaCorp Logistics on our After-hours Operations team and become the backbone of our after-hours operations! You'll have the chance to take the reins during critical moments, ensuring loads are successfully managed even when the sun goes down. If you're a problem solver who thrives under pressure, this is your opportunity to step up and make a big impact. You'll be the key link between our clients, carriers, and Account Managers, ensuring smooth deliveries and stellar service around the clock.

At MegaCorp, we don't just offer a job – we offer growth,opportunity, andimpact. If you're ready to thrive in a high-energy environment where you're empowered to solve problems and make a real difference, this is the place for you!

Essential Functions:

• Be the Hero– Help sales teams keep their customers happy by managing everything from check calls to resolving any issues on the fly.
• Master the Art of Relationships– Develop and maintain strong ties with carriers, ensuring timely deliveries and smooth operations.
• Fast-Paced Problem Solving– Analyze each load's progress, troubleshoot any issues with drivers, and resolve potential problems before they happen, keeping deliveries on track.
• Think Ahead– Anticipate challenges like weather, traffic, or equipment issues, and act fast to ensure successful deliveries.
• Work with the Best– Be the critical link between drivers, customers, and sales teams, offering clear communication and support to everyone involved.
• Stay in Control– Use your organizational skills to accurately document all the details, ensuring that everything from load fees to delivery updates are logged seamlessly for accurate billing.

Education & Experience:

• High school diploma or GED required (Bachelor's degree preferred).
• 1+ years of experience in freight brokerage or logistics (preferred, but not required – we'll train the right candidate!).
• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership
• Annual parties
• PTO and Flex holidays
• Company sponsored outings
• Customer Service Rockstar– Strong communication and interpersonal skills.
• Multitasking Master– Enjoys juggling tasks in a fast-paced environment.
• Night Owl– Comfortable working late-night, early-morning, and weekend shifts while staying sharp and alert.
• Team Player– Able to work with a diverse group of drivers, including bilingual ones, to ensure smooth operations.
• Quick Thinker– Analyzes situations quickly, makes decisions that move the business forward, and thrives in a fast-paced setting.

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at [phone] ext. 1030

Join us — We're shaping the future of logistics.

We are MegaCorp — driven by a shared purpose to elevate logistics and redefine industry standards.

We aim to support your overall well-being as you contribute to our collective success.