Account Operations Specialist

MegaCorp Logistics; Newport (KY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) matching

PTO & holidays

Gym membership

Company events

Life & disability insurance

Job summary

MegaCorp Logistics, LLC is seeking an Operations Specialist to join our Newport, KY team. This hourly, full-time role includes commission opportunities and focuses on coordinating carrier relationships, rate negotiation, and on-time delivery.

You will work closely with account managers, track shipments using HERO software, and ensure accurate costing while resolving in-transit issues. We offer a dynamic, fast-paced environment with comprehensive benefits.

Qualifications

• HS diploma or GED required; bachelor's degree preferred.
• 1+ year in freight brokerage or logistics preferred.

Responsibilities

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in-transit issues and ensure on-time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Education

HS diploma or GED

Bachelor's degree preferred

Job description

Take your career to the next level at MegaCorp. Explore our open positions and join a team that’s shaping the future of logistics. Search by location for current openings or sign up for new job alerts delivered to your inbox.

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in-transit issues and ensure on-time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Qualifications:

• High school diploma or GED required; bachelor’s degree preferred.
• 1+ year in freight brokerage or logistics preferred.

Skills Needed:

• Strong customer service and communication skills.
• Detail-oriented with the ability to multitask.
• Motivated and thrives in a fast-paced environment.
• Quick learner and problem solver.

Top Notch Training:

• Hands on learning with dedicated team
• Operational excellence reviews
• Commission on Account
• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership
• Annual parties
• PTO and Flex holidays
• Company sponsored outings

MegaCorp Logistics, LLC is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

[phone] ext. 1030

Operations Specialist - Hourly Full Time Position with commission

Join us — We’re shaping the future of logistics.

We are MegaCorp — driven by a shared purpose to elevate logistics and redefine industry standards.

We aim to support your overall well-being as you contribute to your collective success.