Account Operations Coordinator

Barton Associates, Inc.; Worcester (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Barton Associates is seeking an Account Operations Coordinator to support senior Account Executives by handling confirmations, scheduling, timecards, credentialing, and listings. You will also chase down answers across recruiting, credentialing, and finance to keep the desk moving smoothly.

You will learn the locum tenens business, collaborate across recruiting, credentialing, and finance, and build a solid foundation for a career in account management.

Qualifications

• 1–3 years in coordination/administrative roles; healthcare staffing a plus.
• Sharp eye for detail to catch mismatches early.
• Strong organization under high volume and shifting priorities.
• Clear, professional communication with clients and internal teams.
• Comfort with Salesforce and Excel; VMS portal experience a plus.
• An ownership mindset: you follow through without being asked.

Responsibilities

• Support senior AE by managing confirmations, schedules, timecards, and credentialing.
• Maintain accurate provider schedules in Salesforce with dates and changes.
• Collect timecards and resolve billing questions with clients.
• Track credentialing items and push for completion.
• Enter and update job listings, MSP/VMS requests, and matches.
• Coordinate interviews and send candidate details to clients.
• Ensure follow-up on open questions with recruiters and finance.
• Provide PTO coverage to keep assignments moving.

Skills

Attention to detail

Organization

Communication

Ownership mindset

Tools

Salesforce

Excel

VMS portal

Job description

Overview

Our best Account Executives are great at building relationships with healthcare facilities and growing theirbusiness. We want them doing more of that. That is where you come in.As an Account Operations Coordinator, you will be the right hand to one of our senior Account Executives.You will own the assignment details that keep providers working and clients confident: confirmations,schedules, timecards, credentialing, listings, candidate submissions, and interviews. You will also be the onewho chases down answers from recruiting, credentialing, and finance. You are the reason nothing slips, andthe reason your AE can spend their day growing the desk.This role is built for someone who loves organization, moves fast, and gets real satisfaction from closingloops. You will learn the locum tenens business from the inside, work across recruiting, credentialing, andfinance, and build a strong foundation for a career in account management.If you are the person everyone counts on to keep things on track, we would love to meet you.

Responsibilities

The Account Operations Coordinator partners with a senior Account Executive to manage the administrativeand coordination work behind active assignments and new submissions. The goal is simple: give the AE backtime to sell, while making sure every assignment runs accurately and on time.

What You Will Own

• Confirmations & POs. Prepare and send confirmation letters and purchase orders. Verify terms match what was negotiated and flag discrepancies early.
• Scheduling. Build and maintain provider schedules with clients, including closing deal scheduling. Keepdates, extensions, and cancellations accurate in Salesforce.
• Timecards and finance. Collect timecards and resolve outstanding issues with clients. Take finance andinvoice questions your AE kicks off and drive them to resolution.
• Credentialing tracking. Monitor outstanding credentialing items, prompt your AE when a response isneeded, and push follow-up through to completion.
• Listings, MSP intake, and matching. Enter and update job listings, process new MSP/VMS requests,and pull provider matches for open listings.
• MSP/VMS candidate submissions. Build accurate, candidate-specific profiles and presentations.Confirm every CV matches its write-up before it goes out.
• Interviews and sendouts. Schedule interviews, send invites and candidate details, and track outcomesso the pipeline keeps moving.
• Closing the loop. Own follow-up on open questions with recruiters, credentialing, finance, and thePORT team (sub status, availability, PO status, days booked) so nothing sits unanswered.
• PTO coverage. Step in as a knowledgeable backup when your AE is out, keeping assignments movingand handling issues so they can truly unplug

Qualifications

What You Bring

• 1 to 3 years in a coordination, administrative, or operations role. Healthcare staffing or MSP/VMSexperience is a plus.
• A sharp eye for detail. You catch the mismatch before anyone else does.
• Strong organization under volume and shifting priorities
• Clear, professional communication with clients, providers, and internal teams
• Comfort with Salesforce (or another CRM) and Excel. VMS portal experience is a plus.
• An ownership mindset: you follow through without being asked

What Success Will Look Like

• Your AE spends more time on client development and new business
• Timecards approved on time, with fewer billing corrections
• Error-free submissions, confirmations, and schedules
• Credentialing items and open questions resolved faster, with nothing aging in the queue
• Your AE takes PTO without working through it
• Fast turnaround on MSP/VMS intake and candidate submissions

Company Overview

The United States is currently facing a significant and escalating shortage of physicians, with projections from the Association of American Medical Colleges indicating a potential shortfall of 124,000 doctors by 2034. As a result, the demand for healthcare staffing services has risen considerably. As a stable and thriving industry, healthcare staffing offers numerous employment opportunities, including roles in recruiting, sales, marketing, IT, finance, HR, analytics, and legal.

Barton Associates is a leading provider of healthcare staffing solutions that aims to address this shortage of medical providers across the country. Established in 2001, Barton has evolved into one of the largest, most influential, and efficient healthcare staffing organizations in the US. With a workforce of over 750 professionals operating out of nine offices across seven states, our sustained growth and accomplishments enable our clients to provide essential healthcare to individuals and their families.

Barton Associates is an equal opportunity employer and values diversity in our workforce.Barton Associates is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law. Barton Associates is an E-Verify employer in the United States. Barton Associates is committed to employing people with disabilities and accordingly will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process or to perform the essential functions of the position for which the applicant has applied should make a request to the Human Resources Department at "HR@bartonassociates[dot]com" or 978-513-7100.

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