Account Operations Coordinator (Hybrid/Remote)

Augeomarketing; Saint Paul (MN); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Long-Term disability

Life Insurance

HSA/FSA plans

Voluntary benefits

Wellness opportunities

401k matching

Education reimbursement

EAP resources

13 holidays + PTO

Rewards and kudos

Referral bonuses

Hybrid friendly

Career growth

Summer internship

Job summary

Augeo, a global leader in enterprise-level engagement and loyalty technology, is seeking an entry-level professional to support a team of Account Managers. This role involves data entry, research, report verification, and basic system configuration, with opportunities to grow.

Candidates should have a four-year degree or 2-3 years business experience, strong communication, and comfort with web-based tools. The position offers hybrid work and a chance to contribute to client programs across

Qualifications

• Four-year college degree preferred or 2-3 years business experience.
• Comfort with web-based technologies.
• Excellent written and verbal communication skills.
• Microsoft Suite proficiency.
• Ability and desire to learn business skills and apply them to daily responsibilities/projects.
• Strong data entry background and comfort level.
• Excellent attention to detail and follow-up skills.
• Strong problem solving and researching skills.
• Ability to support multiple projects simultaneously and meet deadlines.
• Strong organizational skills.
• Personal confidence and ability to thrive in a team environment.
• High degree of enthusiasm and accountability.

Responsibilities

• Develop processes and systems to improve productivity, organization and efficiency for projects
• Manage multiple priorities and provide updates regarding progress on projects and tasks
• Create and maintain accurate documentation of operational and/or client-specific processes and procedures
• Attend client meetings to gain a full understanding of the client programs/initiatives, to ensure that their role supports the overall objectives and to provide support to Account Managers as required
• Attend all team meetings and training to remain informed of team and department initiatives, learn relevant skills to apply to operations, project and program management and fully participate in department-building opportunities
• Serve as initial point of escalation for Customer Support on designated accounts
• Manage 1-2 single-service accounts and perform general project management/account management responsibilities
• Work on other special projects as assigned

Skills

Data entry

Attention to detail

Communication skills

Microsoft Office

Organizational skills

Education

Four-year college degree preferred

Job description

Augeo, a global leader in enterprise-level engagement and loyalty technology, is seeking an entry-level professional to support a team of Account Managers. This role involves data entry, research, report verification, and basic system configuration, with opportunities to grow.

Candidates should have a four-year degree or 2-3 years business experience, strong communication, and comfort with web-based tools. The position offers hybrid work and a chance to contribute to client programs across