Account Management Associate - Hybrid & Bonus Eligible

Iconectiv,-Llc.; Bridgewater Township (NJ); Hybrid; USD 56,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company matching

Paid time off

Job summary

iconectiv is seeking an Account Management Associate to support contract reviews, data validation, and customer communications in a hybrid Bridgewater, NJ role. You will contribute to standardizing processes, ensuring accurate data, and delivering reliable service across teams.

The position offers a competitive salary and benefits, with opportunities for professional growth. The ideal candidate will have a Bachelor’s degree or 2+ years of experience, strong MS Office skills, and the ability to

Qualifications

• Bachelor’s degree or equivalent work experience of 2+ years.
• Experience with Microsoft Office Suite, especially Excel, Word and PowerPoint.
• Ability to adapt to changing workflows and work across organizations.
• Able to work independently and in a group.
• Comfortable in a fast-paced environment.

Responsibilities

• Review contracts and detailed application documents.
• Validate data against requirements.
• Resolve issues directly; escalate more complex issues to team leads.
• Aim to achieve individual productivity metrics during high demand.
• Interact with internal and external contacts via phone or email.
• For new projects, develop and implement detailed processes based on approved Methods and Procedures.
• Adjust procedures to meet needs while maintaining neutrality.
• Identify improvements in Methods and Procedures and suggest to team leader.
• Assist in managing annual qualification and renewal processes.
• Outreach to customers to foster relationships.

Skills

Verbal and written communication

Interpersonal skills

Customer service experience

Adaptability to changing workflows

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

iconectiv is seeking an Account Management Associate to support contract reviews, data validation, and customer communications in a hybrid Bridgewater, NJ role. You will contribute to standardizing processes, ensuring accurate data, and delivering reliable service across teams.

The position offers a competitive salary and benefits, with opportunities for professional growth. The ideal candidate will have a Bachelor’s degree or 2+ years of experience, strong MS Office skills, and the ability to