Account Operations Coordinator

Rentex Audio Visual & Computer Rentals; Bensenville (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Rentex Audio Visual & Computer Rentals is seeking an Account Coordinator to assist multiple account managers with administrative tasks in a warehouse/office setting. You will handle customer inquiries, coordinate order changes, and maintain clear communication across departments.

The role requires strong written and verbal skills, proficiency with MS Word/Excel, and familiarity with Rentex’s inventory platform. This full-time position reports to the Director of Customer Service.

Qualifications

• 4-year college degree required.
• Strong written and verbal communication skills.
• Proficient in Microsoft Word and Excel.
• Experience with Rentex inventory platform.
• Ability to reprioritize tasks and meet deadlines.

Responsibilities

• Provide excellent customer service to external and internal clients.
• Maintain clear and concise communication with co-workers.
• Escalate unresolved issues to the appropriate internal contacts.
• Effectively manage a high volume of emails with professionalism.
• Coordinate with Account Managers and different departments.
• Maintain knowledge of Rentex inventory through ongoing learning.
• Coordinate large orders and communicate changes to customers.
• Support a safe, organized warehouse/office environment.

Skills

Customer service

Communication skills

Teamwork

MS Office (Word/Excel)

Email management

Problem solving

Education

4-year college degree

Tools

Rentex inventory platform

Job description

Rentex Audio Visual & Computer Rentals is seeking an Account Coordinator to assist multiple account managers with administrative tasks in a warehouse/office setting. You will handle customer inquiries, coordinate order changes, and maintain clear communication across departments.

The role requires strong written and verbal skills, proficiency with MS Word/Excel, and familiarity with Rentex’s inventory platform. This full-time position reports to the Director of Customer Service.